🔒 Privacy Policy

1. Introduction

Welcome to WAEC EXAM ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Platform").

By accessing or using WAEC EXAM, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Platform.

2. Information We Collect

2.1 Information You Provide Directly

When you use WAEC EXAM, we may collect the following information:

• Google Account Information: When you sign in with Google OAuth, we receive your name, email address, and profile picture from Google. We do not have access to your Google password.
• Contact Form Data: If you contact us through our contact form, we collect your name, email address, and message content.
• Voluntary Information: Any additional information you choose to provide in your profile or communications with us.

2.2 Information Collected Automatically

When you use WAEC EXAM, we automatically collect certain information:

• Usage Data: We track which exams you take, questions you answer, your scores, time spent, and progress over time. This helps us provide personalized recommendations and track your improvement.
• Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
• Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to remember your preferences and authentication status.
• Analytics Data: We use Google Analytics to understand how users interact with our Platform, including page views, session duration, and user flow.

2.3 Information We Do NOT Collect

We want to be transparent about what we don't collect:

• ❌ We do not collect payment information (the Platform is free)
• ❌ We do not collect sensitive personal data (race, religion, health information, etc.)
• ❌ We do not track your location beyond country-level for analytics
• ❌ We do not record your keystrokes or screenshots

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Services

• Authenticate your account and manage your access
• Store your exam history and track your progress
• Generate personalized recommendations based on your performance
• Display your position on the leaderboard (if you opt in)
• Improve our question bank and fix errors you report

3.2 To Communicate With You

• Respond to your inquiries and support requests
• Send important updates about the Platform (e.g., new features, policy changes)
• Send you study reminders if you enable notifications

3.3 To Analyze and Improve Performance

• Understand how users interact with the Platform
• Identify and fix technical issues
• Analyze which questions are most challenging for students
• Measure the effectiveness of our study materials

3.4 To Ensure Security and Prevent Fraud

• Detect and prevent cheating or manipulation of leaderboard rankings
• Protect against spam, abuse, and malicious activity
• Enforce our Terms of Service

4. How We Share Your Information

We respect your privacy and limit how we share your data:

4.1 We DO Share With:

• Service Providers: We use trusted third-party services like Google (for authentication), Supabase (for database hosting), and Netlify (for website hosting). These providers only access data necessary to perform their services and are contractually obligated to protect your information.
• Analytics Partners: We use Google Analytics to understand platform usage. Google may use this data in accordance with their privacy policy.
• Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect the rights, safety, or property of WAEC EXAM, our users, or the public.

4.2 We DO NOT Share With:

• ❌ Advertisers or marketing companies (we do not sell your data)
• ❌ Data brokers or third-party data buyers
• ❌ Schools or educational institutions (unless you explicitly grant permission)
• ❌ Other students (your personal information remains private; only your display name appears on leaderboards if you opt in)

5. Data Security

We take data security seriously and implement industry-standard measures to protect your information:

• Encryption: All data transmitted between your device and our servers is encrypted using HTTPS/SSL.
• Secure Authentication: We use Google OAuth 2.0, eliminating the need for you to create and manage passwords on our platform.
• Access Controls: Only authorized personnel have access to user data, and access is logged and monitored.
• Regular Security Audits: We regularly review our security practices and update them as needed.
• Data Backups: Your data is regularly backed up to prevent loss in case of technical failures.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal data:

6.1 Access and Portability

You can access your personal data at any time through your dashboard. You can request a copy of all data we hold about you by contacting us at support@waecexam.com.

6.2 Correction and Update

You can update your profile information at any time. If you notice any inaccuracies in your data, please contact us.

6.3 Deletion

You have the right to request deletion of your account and all associated data. To delete your account:

• Go to your dashboard and click "Delete Account" (coming soon), or
• Email us at support@waecexam.com with "Delete My Account" in the subject line

We will delete your data within 30 days, except where we are required to retain it by law.

6.4 Opt-Out Options

• Leaderboard: You can opt out of appearing on the public leaderboard in your settings.
• Analytics: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Cookies: You can disable cookies in your browser settings, though this may affect platform functionality.

7. Children's Privacy

WAEC EXAM is intended for students preparing for WAEC examinations, many of whom are minors (under 18 years old). We recognize the importance of protecting children's privacy:

• We do not knowingly collect personal information from children under 13 without parental consent.
• We only collect the minimum information necessary to provide our educational services.
• Parents and guardians can contact us to review, modify, or delete their child's information.
• We comply with applicable child privacy laws, including COPPA (Children's Online Privacy Protection Act).

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at support@waecexam.com.

8. International Data Transfers

WAEC EXAM is based in Nigeria, but we serve students across West Africa. Your data may be stored and processed in Nigeria or other countries where our service providers operate.

We ensure that any international data transfers comply with applicable laws and that your data receives adequate protection, regardless of where it is processed.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

• Account Data: Retained as long as your account is active.
• Exam History: Retained permanently to track your progress unless you request deletion.
• Support Communications: Retained for 2 years for reference purposes.
• Analytics Data: Typically retained for 26 months (Google Analytics default).

After you delete your account, we may retain some information as required by law or for legitimate business purposes (e.g., fraud prevention), but it will be de-identified where possible.

10. Third-Party Links

Our Platform may contain links to third-party websites or services (e.g., Google, social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, we will notify you via email or a prominent notice on our Platform.
• Your continued use of WAEC EXAM after changes become effective constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. GDPR Compliance (For EU/EEA Users)

If you are located in the European Union (EU) or European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on your consent, contract performance, and legitimate interests.
• Data Protection Officer: For GDPR-related inquiries, contact us at support@waecexam.com.
• Right to Object: You can object to processing based on legitimate interests.
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Lodge a Complaint: You can complain to your local data protection authority if you believe we've mishandled your data.

14. Your Consent

By using WAEC EXAM, you consent to this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of the Platform immediately.

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